Frequently Asked Questions


Do you respond to emergency incidents?

Atlantic Coast Medical Transport does not respond to emergency calls such as motor vehicle accidents, heart attacks, etc. If you have an emergency you should dial 911 immediately.

How do I schedule a transport time for wheelchair van or ambulance transport?

To schedule a trip simply call us at 877-315-8369 and one of our dispatchers will assist you in scheduling your trip.

How much notice do you require to schedule a transport?

We would prefer at least 24 hours notice if possible to schedule your trip. However, give us a call anytime and we will do our best to accommodate your transport request. 

Do you handle billing our insurance?

Yes. We will collect your information and bill your insurance company.

What if I don't have insurance? What other forms of payment do you accept?

We gladly accept all major credit cards as well as cash or check.

Do you provide long distance transport to and from your area?

Yes. Please give us a call for long distance transport pricing and details.